course title

IIM Nagpur - Post Graduate Course in Operations Management

Post Graduate Certificate Programme in Operations Management from Indian Institute of Management, Nagpur (PGCOM from IIM Nagpur)

Programme Start Date : 26 Nov, 2023

Course Duration : 11 Months

Last Date to Apply : 20 Nov, 2023

Course Fees

2,15,000 + Taxes

Delivery Mode


Class Schedule

9:00 AM - 12:00 Noon

Technological Partner

Times TSW

Alumni Status

IIM Nagpur Alumni Status

Campus Immersion

3-day Campus Immersion

Course Overview


Operations Management is what gives an organisation the power to act, to create value for its customers, shareholders, and the business ecosystem. Times are changing more quickly than we can adapt. In the aftermath of COVID-19, organisations lean more than ever on Operations Managers to see through the recovery and run them more efficiently. As an Operations Manager, you play a lead role in shaping the future of an organisation.

Therefore, upskilling yourself with evolving domain knowledge and requisite skills with a contemporary programme like IIM Nagpur’s Post Graduate Certificate Programme in Operations Management (PGCPOM) will help you stay relevant in the industry and go up the corporate ladder.

PGCPOM is an 11-month programme designed for operations professionals to enable them to take tactical and operational decisions in alignment with organisational strategy. The programme unravels key issues relevant for operations managers such as “What should be the operations strategy given a corporate strategy?”; “How to improve process and supply chain performance on various dimensions (Quality, Efficiency, Timeliness, Customisability)?”; “How to apply analytics in day-to-day operations of a firm?”; “How to incentivise various stakeholders in the supply chain for effective alignment?”; and “How to plan and execute projects (such as infrastructure development, IT, R&D, etc.) in an effective manner?”

Course Highlights

  • Capstone Project and Business Simulation
  • Chamber Consulting by IIM Nagpur Faculty
  • 3-day Campus Immersion
  • IIM Nagpur Alumni Status

Key Benefits

  • Understand key issues pertaining to Operations Management
  • Recognise the role of Operations Management in ensuring sustainable competitive advantage
  • Acknowledge the need for alignment of operations with overall strategy and other functional areas
  • Create and apply metrics to track and improve operational performance
  • Appreciate advances in OM such as Operations Analytics & Industry 4.0


  • Diploma (10+2+3) or bachelor’s degree or equivalent (10+2+3 or 10+2+4) or 2-year master’s degree or equivalent from a recognised university (UGC/AICTE/DEC/AIU/State Government) in any discipline 
  • Minimum 2 years of work experience* after completion of qualifying education Participants who fulfil the above criteria and are not currently working, are also eligible to apply for the programme 


* Internship and training experience is not included in full-time work experience

Selection Criteria

Participants would be selected from corporate nominations and self-sponsored individual applicants based on their overall profiles and credentials.

Course Modules

The programme will include the following topics:

  Topics Subtopics
1 Operations Strategy Performance Dimensions, Alignment with Overall Strategy
Alignment of Operations Management with Other Functional Areas
2 Process Flow and Capacity Analysis Process Flow Diagram, Bottleneck, Uncertainty
Volume Variety, Product Process Matrix
3 Sourcing and Supply Chain Coordination Planning: Aggregate, Materials, Bill of Material, Capacity, Sales & Operations
Master Production Schedule
Sourcing Issues, Procurement, Supplier Development
Make or Buy Decision
Supply Chain Contracts; Simulation Game
4 Project Analysis Feasibility Analysis, Project Financing, Project Contracts, Earned Value, Real Options
Project Execution Planning and Risk Work Break-down Structure, Levelling, Project Simulation, Network Analysis, Critical Chain Approach, Project Risk
Project Execution and Control Tracking, Crashing, Earned Value Analysis; Simulation Game
Project Strategy Portfolio Management, Project Leadership, Management of Change, Role of Communication, Managing Culture, Management of Project Teams
Inventory Management Economic Order Quantity, Continuous, Periodic Review, Newsvendor, Channel
Forecasting Basics, Holt-Winters Model, Artificial Intelligence/Machine Learning, Adaptive
Impact of Improving Forecast, Qualitative
5 Quality Management Quality, Dimensions of Quality, Design for Quality, Six Sigma, Design for Six Sigma, Total Quality Management, Total Productive Maintenance
Process Control Charts, Capability
Value Stream Mapping, Drum-Buffer-Rope, Theory of Constraints
Lean Management Lean, Waste, Toyota Production System, Just-in-Time (JIT)
JIT Cycle, Single Minute Exchange of Die, Kaizen, Kanban, Lean Six Sigma
6 Industry 4.0 Digital Transformation, Challenges, Performance Improvement
Levels of Industry 4.0, BlockChain
7 Operations Analytics Correlation, Covariance, Hypothesis Testing
Sample vs Population, Analysis of Variance, Regression, Linear Programming Problems
Descriptive, Predictive, Prescriptive Stats, Artificial Intelligence/Machine Learning
Revenue Management
8 Sustainable Operations Triple Bottom Line Approach to Sustainability, Green Operations
Green Quality, Socially Responsible Operations
9 Capstone Project
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  • Students who successfully complete the programme and fulfil all the prescribed requirements will be awarded a 'Certificate of Completion'. 
  • Successful candidates will also be granted IIM Nagpur Alumni status.

Sample Certificate



Date & Fees

Fee Particulars Amount (in )
Processing fee 2,500
Total Programme fee 2,15,000
  • The application will be filled at Times Portal and fees will be paid at IIM Nagpur payment portal.
  • During campus visit, participants who want to stay extra nights at IIM Nagpur campus will have to pay additional charges directly to IIM Nagpur. This shall be subject to accommodation availability at the campus for extra nights.
  • Processing Fee contains 2,500 towards application fee and 12,500 towards Tuition fee. In case a participant profile is rejected by IIM Nagpur, tuition fee of Rs. 12,500 will be refunded to the participants.
No. of Installments - Total amount to be paid in 3 installments
Instalment No. Amount (in )
Instalment I 64,500
Instalment II 69,000
Instalment III 69,000
Timeline and Dates
Application Closure Date 30-Jul-2023
Induction Date 13-Aug-2023
Programme End Date 01-Aug-2024


The teaching approach will be highly interactive, leverage technology, and deploy diverse pedagogical tools and techniques, including concept-oriented discussion sessions delivered through industry-focused cases, simulations, and activities.

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